Effective date: November 7, 2025
Last updated: November 7, 2025
Welcome to Golden Connection! By accessing our website (www.goldenconnection.org) or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website or services.
These Terms apply to:
Golden Connection is a nonprofit organization (501(c)(3) status pending) that provides free technology education to adults, primarily age 55+, in smaller communities across the United States, with a focus on rural areas.
We help seniors gain confidence and skills with technology through patient, friendly instruction in small group settings and one-on-one sessions.
Important Limitation: Golden Connection is an educational organization, not a technical support service. We do NOT provide:
Our focus: We teach you HOW to use technology, not fix technology FOR you.
Golden Connection's services are designed for adults, with a primary focus on adults age 55 and older. However, we welcome anyone who:
Individuals under 18 years old may not use our website or services without parental consent and supervision. Our programs are not designed for children or teenagers.
By using our services, you confirm that you:
All Golden Connection services are provided free of charge. We are a nonprofit organization funded by grants, donations, and sponsorships—not by charging participants.
No hidden fees: We never charge for classes, materials, or follow-up sessions. If anyone asks you to pay for Golden Connection services, please report it to us immediately at hello@goldenconnection.org.
While our services are free, voluntary donations are not solicited but may be accepted if offered by participants who wish to support our mission. Donations:
Golden Connection provides services nationwide, traveling to communities to offer in-person instruction. Service availability depends on:
No guarantee of service: We cannot guarantee that services will be available in every location or at all times. Contact us at hello@goldenconnection.org to inquire about service availability in your area.
Participants who register for classes or sessions are expected to:
Golden Connection reserves the right to:
When using our website or participating in our services, you agree to:
Zero tolerance: Golden Connection has zero tolerance for harassment, discrimination, threats, or violence. Violations may result in immediate removal from programs and prohibition from future services.
If you bring your own device (phone, tablet, laptop) to our sessions:
When contacting us or registering for services, you agree to:
You may not use our website or services to:
All content on the Golden Connection website—including text, images, logos, graphics, the "Blu" mascot, course materials, and design—is owned by Golden Connection or its licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to:
You may NOT:
The "Blu" blue hare mascot is a trademark and creative work of Golden Connection. Unauthorized use of Blu for commercial purposes, marketing, or branding is prohibited.
IMPORTANT: Golden Connection provides educational services only. We teach you how to use technology, but we:
Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:
Golden Connection does not warrant that:
Our website may contain links to third-party websites or resources (for example, Google Maps for directions, or external technology resources). These links are provided for convenience only. We:
Use third-party links at your own risk. Read their terms and privacy policies before providing any information.
TO THE FULLEST EXTENT PERMITTED BY LAW:
Golden Connection, its directors, officers, volunteers, instructors, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Maximum liability: In no event shall Golden Connection's total liability exceed $100 or the amount you paid for services (which is $0, since services are free), whichever is greater.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Golden Connection, its directors, officers, volunteers, instructors, partners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Key privacy points:
Golden Connection partners with local venues (senior centers, community centers, churches, RV parks) to provide services. When using our services at a partner venue:
We bring instructional equipment when possible, but:
You may stop using our website or services at any time. To terminate your participation:
We reserve the right to terminate or suspend your access to our website or services immediately, without notice, for:
Upon termination:
We may update these Terms from time to time to reflect changes in:
When we make changes:
Check back periodically: We encourage you to review these Terms periodically to stay informed about our policies.
If you have a dispute with Golden Connection, please contact us first at hello@goldenconnection.org to try to resolve it informally. Most issues can be resolved through friendly communication.
These Terms are governed by the laws of the state where Golden Connection's 501(c)(3) nonprofit registration is filed (to be specified upon completion of nonprofit status), without regard to its conflict of law provisions.
Any legal action related to these Terms must be brought in the state or federal courts located in [to be specified upon completion of nonprofit registration]. You consent to the jurisdiction of such courts.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Golden Connection regarding use of our website and services.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by Golden Connection.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.
These Terms do not create any partnership, joint venture, employment, or agency relationship between you and Golden Connection.
Golden Connection is not liable for delays or failures to perform due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or other force majeure events.
If you have questions, concerns, or feedback about these Terms of Service:
Golden Connection
Email: hello@goldenconnection.org
Website: www.goldenconnection.org
Mailing address will be added upon completion of 501(c)(3) nonprofit status.
Response time: We will respond to all inquiries within 7 business days. For urgent matters, please include "URGENT" in your email subject line.
By using Golden Connection's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Golden Connection is committed to providing accessible, respectful, and valuable technology education to all participants. Thank you for being part of our community!